Polar Bear (Family)
Tour Details - Polar Bear Family Tour
March 26; May 21; July 30; September 17
Tour Time and Meeting Place
1:30 p.m.; meet at the front of the Rocky Coast Exhibit
Maximum Group Size
5 years old
ADA Accessible - alert us to accessibility concerns
Guests may not approach or try to touch any of the zoo's animals unless invited to do so by an animal keeper. Guests are required to remain at a safe distance from the animals. When animals are fed or touched as part of a tour, guides and keepers will explain how this can be done safely and will monitor guests as they interact with the animals. We want to do all we can to keeper everyone safe and to keep our animals comfortable and stress-free.
Our Commitment to Safety
To ensure the safety of our guests and staff, we limit the number of people attending different tours and have minimum age requirements for children to attend. Minimum ages vary from 5 years to 12 years, depending on the tour location. Ages limits are noted on tour descriptions.
To protect your health and the health of the Zoo’s animals and staff, you may be required to wear protective equipment behind the scenes. Currently, all tour patrons must follow strict COVID protocols, including wearing masks and, at times, gloves during behind-the-scenes tours. You can download a PDF of our Current COVID-19 guidelines here.
If you are unable to wear a mask for any reason, we will give you the option to postpone your tour until COVID protocols are lifted or to receive a full refund for your purchase.